Microsoft

Microsoft 365 Copilot

Maker
Microsoft
Origin
United States
Released
Nov 1, 2023

Strengths & weaknesses

  • Deep, seamless integration with Teams, Outlook, and SharePoint
  • Strong at everyday tasks like document drafting, email summarizing, and spreadsheet analysis
  • Works best on data inside Microsoft 365; other systems need connectors or plugins
  • Complex licensing, with multiple SKUs across Copilot, Copilot Studio, and Power Platform

Evaluation

Awaiting evaluation
  • Answer groundingw30

    No independent measurement yet

  • Citationsw20

    No independent measurement yet

  • Integrationsw20

    No independent measurement yet

  • Governancew15

    No independent measurement yet

  • Cost efficiencyw15

    No independent measurement yet

w = weight, each criterion’s share of the overall score. Missing marks don’t count for or against. How scoring works

Enterprise fit

Highest-ROI use cases

Where Microsoft 365 Copilot fits inside a company, ranked by the strength of published ROI evidence for each use case.

All 100 enterprise use cases →
  1. 01
    Strategy, consulting, finance
    • Built for this kind of work (Search & Enterprise)
  2. 02
    Operations, legal, finance back office
    • Built for this kind of work (Search & Enterprise)

More in Search & Enterprise

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Perplexity AI
  • Real-time web synthesis with inline, checkable citation links
  • Fast, research-focused interface built around multi-query workflows
  • Reasoning depth is shallower than frontier general-purpose models
  • Built for web research rather than analysing large private document sets
Google
  • Purpose-built, cited Q&A grounded strictly in your own uploaded sources
  • Generates useful audio-summary overviews from documents
  • Narrow by design; not a general-purpose assistant
  • Answers only from sources in the notebook, so web material has to be imported first
Cohere
  • Runs efficiently on minimal hardware thanks to a mixture-of-experts design
  • Strong multilingual coverage across 48 languages, tuned for enterprise RAG
  • Built for enterprise retrieval and agents rather than general consumer chat
  • Smaller enterprise track record than the largest cloud AI vendors
Amazon
  • Deeply integrated with AWS Bedrock and the broader AWS stack
  • Competitive cost and speed for multimodal, high-throughput workloads
  • Trails frontier labs on the hardest reasoning benchmarks
  • Most compelling only if you're already committed to AWS